Thường Tín, Hà Nội

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. GMT+7

📌 Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping fees vary depending on your destination, package size, and selected courier. All items are shipped directly from Vietnam using reliable international carriers. Exact shipping costs are calculated at checkout.

We currently accept payments securely via PayPal. You can use your PayPal balance or link a credit/debit card for seamless checkout.

Most orders arrive within 7–21 business days, depending on your location. Delivery times may vary during holidays or due to customs processing.

Import duties and taxes may apply based on your country’s regulations. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Yes. We prioritize your privacy and use encrypted SSL connections and PayPal’s secure payment system to ensure your personal data and transactions are protected.

Once your order is confirmed, you’ll receive a detailed email with your invoice and shipping information. Your item will be handcrafted (if made-to-order), carefully packaged, and dispatched promptly.

Absolutely! If you’re ordering in bulk or need custom products, please contact us directly for a personalized quote and special pricing.

Send us an email